Service Overview -Our Local Delivery service offers convenient and efficient delivery of our products to customers within a 50 km radius of our retail outlets. This service is designed to provide quick and hassle-free delivery to customers in our local community.
Delivery Area: -Our Local Delivery service covers locations within a 50 km radius of our retail outlets. Customers can verify their eligibility for this service by entering their delivery address during the checkout process.
Delivery Schedule: -We offer scheduled delivery times based on availability and location. We will communicate with customers so that they can select their preferred delivery time slot. Deliveries are generally made during our regular operating hours.
Placing Delivery Orders: -Customers can place Local Delivery orders through our website or other designated order channels. During the checkout process, customers can choose the "Local Delivery" option and can give additional instructions for delivery.
Delivery Charges: -Local Delivery charges are based on the distance from our retail outlet to the delivery address. The exact delivery fee will be calculated and displayed during the checkout process. Orders above a certain value might qualify for free or discounted delivery.
Delivery Process: - Our delivery team will ensure that your order is prepared and dispatched for delivery as per your instructions or as per communication with store. On the day of delivery, customers can expect:
Order Confirmation: -After placing an order, customers will receive an order confirmation email that includes details about order and any additional instructions.
A notification when the delivery is on its way.
Safe and contactless delivery practices.
A friendly delivery person who can assist with basic inquiries.
Authorized Recipient:-
Customers can authorize another individual at the delivery address to accept the order on their behalf. The authorized person should provide their own photo ID and any required information to the delivery person.
Returns and Exchanges:-
tems eligible for return or exchange according to our standard return policy can be processed through our Local Delivery service. Customers should refer to our return policy for detailed instructions.
Contact Information: -
For inquiries, changes, or assistance regarding Local Delivery orders, customers can contact our customer service team through the provided contact channels
